Salesforce Solution Architect - London Based (Hybrid)
About Us
ThirdEye Consulting is a specialist Salesforce, Data & AI consultancy on a mission to transform the way ambitious organisations get value from their technology. Founded by a Salesforce CTA and a seasoned consulting leader, we're built differently, we provide a home for technically curious Consultants and we work with clients who want something different too.
We don't just implement platforms. We unlock their potential. Whether it's Salesforce or cutting-edge Data and AI solutions, we design and deliver high-impact programmes that change the way businesses operate, making them faster, smarter, and more connected than before.
Our clients are bold. They want to be challenged, they want fresh thinking, and they want technology that genuinely moves the needle. That's exactly what we bring.
AI isn't a buzzword here, it's woven into the way we work, the solutions we design, and the value we deliver for clients. We have a dedicated AI Innovation agenda, with a team that's constantly exploring emerging tools, pushing boundaries, and evolving how consulting gets done. For the right person, this is an incredible moment to be here, you'll have the security of a growing, in-demand business, the freedom to get hands-on with cutting-edge technology, and the chance to learn from some of the sharpest minds in the industry.
Growth is happening here, driven by exciting new client wins. We're enhancing our already exceptional team of consultants with people who thrive at the intersection of technology and business, who get excited by complex problems, and who want to be part of building something special. At ThirdEye, you won't just deliver projects. You'll help shape the way our clients work and evolve through smart technology.
What You'll Do
Lead teams to deliver multiple large-scale, complex, multi-cloud Salesforce implementations
Work on a wide range of projects, including strategic enterprise accounts
Focus on delivery excellence, working with a talented team
Manage project team members and be accountable for ensuring best practice is followed and work is delivered to a high standard
Define the overall solution at a high level and delegate key components of the solution to the build team
Actively participate in and contribute to internal community sessions
Develop and deepen your craft as a Solution Architect
Actively engage in professional development sessions, collaborating with colleagues to lead and/or deliver demos, discuss best-practice approaches for clients, and plan and update on internal innovation initiatives
Leverage AI tools to optimise solutioning and delivery without compromising on quality
What You've Done
Salesforce Expertise
Acted as the primary Salesforce Solution Architect on multiple large-scale, complex, multi-cloud Salesforce implementations, covering the entire project lifecycle
Significant experience and deep understanding of core Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud and ideally one or more of Revenue Cloud, Marketing Cloud Advanced, CRMA or Industry Cloud (such as Health Cloud, Life Sciences Cloud or Education Cloud)
Working knowledge of Agentforce and how to design agentic experiences
Significant experience working on the core Salesforce platform including areas such as security, permissions and declarative build options including Lightning App Builder, Flow and Experience Builder
Previous experience working on complex data migrations
Experience of working with third-party packages, such as document generation, e-signature, CTI and industry-specific products
Hold or are on the path to achieving the Certified Application Architect certification
Solution Design
Significant experience creating process maps and data modelling
Creating high-quality solution design documentation, including HLDs and LLDs
Documenting the System Landscape, ERD, System Security Architecture and other outputs as required by the project
Reviewing and coaching more junior project team members while owning the overall solution
Participates in integration discussions and develops an understanding of different integration options in the Salesforce platform
Designing solutions that consider the needs of both internal and external users
Requirements Gathering
Building innovative POCs to solve business problems and demonstrate the art of the possible
Process Mapping
Reviewing functional process maps created by BAs to visualise and optimise workflows
Workshop Facilitation
Planning and facilitating engaging functional workshops to gather business requirements
Project Lifecycle
Managing and engaging with stakeholders of all levels effectively throughout the project lifecycle
Guiding testing and taking responsibility for QA and UAT testing success
Coaching and overseeing the deliverables of more junior team members, including ensuring quality gates are adhered to
Hands-on metadata deployment experience, comfortable using Gearset and GitHub to automate and version-control releases
At ThirdEye, everyone is welcome. We believe the best solutions come from diverse perspectives - we actively welcome applicants from all backgrounds. If this role excites you, we'd love to hear from you. Please submit your CV.